How do I return an item? What is the Warranty on your products?
Please contact customer service for more information on returning an item. Thank you.
There is a 30 day warranty on all products unless otherwise specified. Returns are given as store credit in the form of a Gift Certificate with no restocking fee charge. If you wish to have a refund via a check back through the mail, there will be a 25% Restocking Fee applied.
Items not under warranty will not be credited. Shipping and Handling is non-refundable. If you need to return an item, please call 570-371-6667 for an RGA number to receive an RGA via e-mail. If you do not have e-mail, then a RGA number will be sent via mail. Please remember to include a copy of your invoice along with your parts you are returning so proper credit can be given.
Mailing Address for Returns is :
The VW Store Attn: Returns
All packages :
809 Saint Johns Road
Drums, PA 18222